Retail owner’s rep & coordination · Paris · France · Europe

From blueprint
to opening day.

Pilostone supports retailers, landlords and property companies with store openings, refurbishments and network rollouts, as owner’s representative and site coordinator. Your network is speeding up and your construction team is at capacity? We reinforce it, without permanent hires.

Extra capacity

Your network is speeding up?
We reinforce your team.

Outsourced construction manager, lead for an opening programme or short-term support for your construction department: Pilostone absorbs the peak in workload for as long as needed, without you having to make permanent hires.

01

You are opening 10, 20 or 50 stores

Master schedule, standards, contractor tendering and consolidated reporting: a programme run as a single project.

02

Your construction team is at capacity

We take on part of your projects, using your methods and tools, so your team keeps control of what matters most.

03

An opening date to hold

Critical path identified from the start, risks flagged early, tight coordination through to the fire-safety inspection.

Our commitment

We’re
all in.

What defines Pilostone isn’t just the work we do. It’s the way we do it.

Planning

Realistic master schedules, critical paths identified and dashboards shared with every party from day one.

Coordination

Presence at key milestones, coordination of all parties and fast decisions so the project moves forward every week.

Independence

No commission from contractors or suppliers. Our recommendations serve your interests only.

Compliance

Regulatory requirements tracked (fire safety, accessibility), fire-safety inspections anticipated and risks managed at every stage.

Our expertise

From portfolio
to site.

Learn more
[ 01/04 ]

Retail rollout

Store network rollouts: concept standardisation, works procurement, multi-site management and synchronised openings.

[ 02/04 ]

Construction strategy

Technical audits, feasibility, reference budgets, masterplans and procurement strategy, so you decide before you commit.

[ 03/04 ]

Project management

Client-side project management, delegated project management and site coordination: we represent your interests from brief to snag clearance.

[ 04/04 ]

Fire-safety compliance

Compliance reviews, action plans ahead of fire-safety inspections and support with regularising works permits, especially in shopping centres.

Arnaud Poyet, fondateur de Pilostone
The founder

There from the sketch.
There until the keys.

At Pilostone, your contact is Arnaud Poyet, an ESTP-trained engineer: 15 years in retail construction, on both the brand and the contractor side, and several hundred store opening and refurbishment projects. He works alongside your teams, architects and contractors at every stage, so schedule and budget are never an afterthought.

See the background

Founder’s track record, before Pilostone

15yrs

In retail construction, with several hundred opening and refurbishment projects

166

Store openings led at NORMAL, in France

≈50

Projects managed per year

35M€

Works CAPEX managed every year

Founder’s track record

  1. 2010 – 2013MarionnaudClient-side project manager
  2. 2013 – 2016SN ERCTAll-trades project manager, general contractor
  3. 2016 – 2019OGFClient-side operations manager
  4. 2019 – 2022Hugo BossHead of Shop Construction, France
  5. 2022 – 2026NORMALConcept & Construction Director, France
  6. 2026PilostoneFounder
References

Our work

See all
IKEA Troyes: site coordination within a consortium
Project managementTroyes, France2026

[ 01/03 ] · IKEA

IKEA Troyes: site coordination within a consortium

  • Coordination
  • Consortium
  • Fire safety

Scheduling, management and coordination of an IKEA store fit-out, within a consortium alongside the general contractor and the furniture installer, through to the store opening on 30 September 2026.

Show project
MINISO: works permit regularisation in shopping centres
Fire-safety complianceCréteil Soleil · Cergy 3 Fontaines2026

[ 02/03 ] · MINISO France

MINISO: works permit regularisation in shopping centres

  • Fire-safety compliance
  • Works permit
  • Shopping centre

Compliance review and support with regularising the works permits of two MINISO stores in shopping centres, with an action plan aligned on the fire-safety commission timetable.

Show project
NORMAL: building out the store network
Retail rolloutFranceBefore Pilostone

[ 03/03 ] · NORMAL · founder’s track record

NORMAL: building out the store network

  • Retail rollout
  • Multi-site
  • HQ reporting

As Concept & Construction Director at NORMAL, Arnaud Poyet led the opening of 166 of the brand’s stores in France: around 50 projects a year, €35M annual CAPEX and a team of five. When he left, the network numbered around 250 stores.

Show project
Our method

Six steps.
Clear milestones.

A proven method, from brief to opening, so every decision is made at the right time.

  1. 01

    Brief & scoping

    Objectives, constraints, target budget and opening date.

    → Scoping note

  2. 02

    Feasibility

    Site survey, lease review, regulations and reference cost plan.

    → Go / No-go

  3. 03

    Design

    Design team coordination, permit files and landlord approvals.

    → Approved design

  4. 04

    Tendering

    Tenders, bid analysis and contract negotiation.

    → Contractors appointed

  5. 05

    Construction

    Scheduling, management and coordination of all parties, budget tracking and weekly reporting.

    → Schedule and budget tracked

  6. 06

    Opening

    Support with handover, snag clearance follow-up and fire-safety inspection preparation.

    → Store open

Magasin IKEA Troyes aménagé, espace cuisine
Partners

One commitment.
A pilot who stays.

For brands that prefer a single commitment, Pilostone forms a consortium with qualified contractors and remains your pilot. Your programme’s continuity never depends on a single supplier.

How we work

Start
with Pilostone.

Opening, refurbishment or network rollout: let’s talk about your next programme.